Quality policy
The Libyan Ports Company is committed to providing outstanding port and operational services to all its affiliates and clients, meeting their requirements and expectations, strengthening mutual trust, and contributing effectively to supporting the national economy.
The company strives to achieve leadership in port management and operation by implementing best practices and national and international standards, adhering to the principles of continuous improvement and developing institutional and technical performance, thus ensuring the quality and sustainability of the services provided.
ISO 9001:2015 – Quality Management System
The Libyan Ports Company is committed to implementing the requirements of the ISO 9001:2015 Quality Management System, an internationally recognized framework designed to ensure service quality, improve operational efficiency, and enhance customer satisfaction.
This commitment reflects the company's dedication to:
1. Standardizing and documenting operational and administrative procedures.
2. Continuously improving organizational performance.
3. Enhancing customer and stakeholder satisfaction.
4. Fostering a culture of quality and accountability within the work environment.
5. Complying with applicable legal and regulatory requirements.
6. Supporting data-driven and analytical decision-making.
The implementation of the ISO 9001:2015 standard underscores the Libyan Ports Company's commitment to institutional excellence, good governance, and providing port services that align with best practices and international standards, thereby serving the national economy and strengthening local and international confidence in the company's performance.
The Libyan Ports Company places paramount importance on quality as a fundamental pillar in all its operational and administrative activities, and as a key driver for achieving institutional excellence and sustainability in the provision of port and logistics services. The company is committed to implementing the highest nationally and internationally recognized quality standards, ensuring that it meets the requirements of its clients and stakeholders, and fulfills their expectations efficiently and reliably.
Based on its national responsibility and its vital role in supporting the national economy and enhancing maritime trade, the Libyan Ports Company is working to establish a culture of comprehensive quality across all its departments and facilities. This is achieved through the adoption of modern management methodologies and the implementation of clear and documented work systems that guarantee continuous performance and its ongoing improvement.
Company commitment to quality
The Libyan Ports Company is committed to providing outstanding port and operational services, employing a scientific and systematic approach that meets customer requirements and keeps pace with modern developments in port management and operation. The company also strives to strengthen its position as a leading national institution by improving service quality, enhancing operational efficiency, and developing its organizational structure to serve the interests of its customers and the national economy.
